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Things You Should Know

Advance Payment, Cancellation Conditions, and more

Important Information

  • The prices apply to the Summer and Winter seasons.
  • High Season Fee for Chalets Bischofsmütze and Mahdalm:
    Minimum occupancy 4 adults. For parties of only two full-paying persons/adults, the price increases by 118-120 euros (depending on booking period) per adult / day (only applies to the Chalets Bischofsmütze and Mahdalm in the time periods of Christmas and in February).
  • Minimum Stay:
    The minimum stay is 2 nights, with the exception of the high season: At christmas, at New Year's Eve and in February the minimum stay is 1 week.
  • Short Stay Fee:
    The listed prices apply to bookings of more than 5 nights. Shorter bookings can first be carried out 6 weeks before the travel date, and incur respectively additional fees of 10 euros per person / night.
  • Children:
    free up to 10 years of age, from 11 to 17 years of age 70 euros (depends on the season) when accompanied by at least 2 adults. 
  • "Time to Live” Services can be booked additionally per telephone; share your wishes with us at +43 664 423 26 62.
  • Advance Payment:
    An advance payment of 30% of the total package price is due within 10 days after booking. You will receive the relevant bank account information together with your booking confirmation.
  • Pets:
    We are pleased to welcome your four-legged friends: Costs: 15 euros per pet / night.
  • Arrival and Departure:
    You may check in to your chalet starting at 4 pm. If you arrive after 8 pm, you will receive a code to enter the chalet independently – we are glad to receive you on the following day. On the day of departure, the chalet will be available until 11 am.
  • Payment:
    We accept Visa, Mastercard, EC Cards, and Maestro.

Cancellation Conditions 

  • Should you be unable to embark on your planned holiday, and if we are able to rebook the chalet following a prompt cancellation, no cancellation fees shall apply. Insofar as this is not the case, the following cancellation conditions apply: In case of cancellation up to 1 month before arrival, 40% of the total costs will be billed; for up to 1 week, 70%; in the last week before arrival, 90%. If the cancellation occurs on the day of arrival, the full amount will be billed.
  • There is no right of withdrawal according to § 18 Abs. 1 Z. 10 FAGG. For all other details concerning bookings and reservations, the Austrian Hotel Contract Conditions apply, as per the declaration of Association of Accommodation Providers of 15.11.2006. Jurisdiction: Hallein
  • Travel cancellation insurance protects you from cancellation fees.
    > Advance Payment, Cancellation Conditions, and more

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We are very gladly available to you for possible questions!

Steuer 88, 5524 Annaberg
Tel. +43 (0)664 / 423 26 62, Fax: +43 (0)6463 / 60036-33
info@luxuslodge.at, www.luxuslodge.at
Proprietor: Christine Schwaighofer | VAT ID: ATU 54990602 | Company Headquarters: Landesgericht Salzburg